Shipping Policy
At Human Made Store, we are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing your order.
Order Processing Time
All orders are carefully processed and quality-checked before dispatch. Orders are processed within 3-5 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next available business day. During peak seasons or sale periods, processing may take slightly longer â we appreciate your patience.
Shipping Time
Once your order has been dispatched, the estimated delivery times are as follows:
- United States: 10-15 business days
- United Kingdom: 10-15 business days
- Europe: 12-18 business days
- Australia & New Zealand: 12-18 business days
- Rest of World: 15-20 business days
Please note that these are estimated delivery times and may vary due to customs clearance, local postal service delays, or unforeseen circumstances beyond our control.
Shipping Rates
Shipping costs are calculated automatically at checkout based on your delivery location and order weight. We strive to offer the most competitive shipping rates possible for our customers worldwide.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor your shipment status at any time by visiting our Track Order page. Please allow 2-3 business days after dispatch for tracking information to update in the system.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our shipping rates. We recommend checking with your local customs office for more information before placing your order.
Delayed Shipments
While we make every effort to ensure timely delivery, occasional delays may occur due to:
- Customs clearance procedures
- High volume periods such as holidays or sales
- Natural disasters or unforeseen events
- Incorrect shipping address provided by customer
In case of any significant delay, our support team will proactively reach out to you via email.
Lost or Stolen Packages
If your package has not arrived within the estimated delivery window, please contact us at support@humanmadeestore.com within 30 days of your expected delivery date. We will investigate the issue with our shipping partners and work to resolve it as quickly as possible. Please note that we are not responsible for packages that are marked as delivered but reported missing â in such cases, we recommend checking with neighbors or your local post office first.
Incorrect Shipping Address
Please double-check your shipping address before completing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you realize you have entered a wrong address, please contact us immediately at support@humanmadeestore.com within 24 hours of placing your order.
Contact Us
If you have any questions or concerns regarding your shipment, our customer support team is always happy to help.
đ§ Email: support@humanmadeestore.com
â° Response Time: Within 24-48 hours
We appreciate your trust in Human Made Store and look forward to delivering your order! đ¤